One of your team members (Shankar) is a good performer. He has
been in your team for 1 year. While Shankar is not the a people
centric person, you were fine with it because Shankar could do
his job well. However, in the recent past, he has been acting
up. He has been rude to his team members gets into arguments
over petty issues. You have already spoken to him a couple of
times regarding this earlier and Shankar promised to change. But
yesterday, Patricia came to you and said she would resign if
Shankar this behaviour. It is obvious that Shankar did not
change. So you feel its time to have a tough conversation with
him now.
You are a tenured associate and have been with the company for 4
years. The last one year, you have been in Ramya’s team. You
feel that most other team members are incompetent. You wonder
why you have been put in such a team, when you have been a good
performer. Team members tend to approach you for clarification
on things that they should have learnt during their training.
Its not your fault that they did not. Things have come to a
level that almost every day, someone will approach you every
hour for some clarification or the other. You have had enough of
it. Yesterday, when Patricia came to you, you blew it. You
blasted her and set an example so that no on every approaches
you again. Ramya did speak to you about your behaviour earlier
and you mentioned to her that you would tone down a bit. But
Patricia deserved it. Ramya has now called you for a meeting,
and you know why.
Observe both, the team leader and the team member, having a
conversation. Ensure that you make notes. Observe if the team
leader is following the SBI model. Check if the team leader is
tough and sensitive. Also check if the team leader is avoiding
the issue. Ensure that you note down all significant points
where you feel the team leader could have done better to
communicate to Shankar that his behaviour is not ok. You are
also the time keeper. Ensure that the conversation does not
extend for more than 10 minutes. After the role play is done,
give your feedback to the team leader about where he could have
done better.
One of your team members (Shankar) is a good performer. He has
been in your team for 1 year. While Shankar is not the a people
centric person, you were fine with it because Shankar could do
his job well. However, in the recent past, he has been acting
up. He has been rude to his team members gets into arguments
over petty issues. You have already spoken to him a couple of
times regarding this earlier and Shankar promised to change. But
yesterday, Patricia came to you and said she would resign if
Shankar this behaviour. It is obvious that Shankar did not
change. So you feel its time to have a tough conversation with
him now.
You are a tenured associate and have been with the company for 4
years. The last one year, you have been in Ramya’s team. You
feel that most other team members are incompetent. You wonder
why you have been put in such a team, when you have been a good
performer. Team members tend to approach you for clarification
on things that they should have learnt during their training.
Its not your fault that they did not. Things have come to a
level that almost every day, someone will approach you every
hour for some clarification or the other. You have had enough of
it. Yesterday, when Patricia came to you, you blew it. You
blasted her and set an example so that no on every approaches
you again. Ramya did speak to you about your behaviour earlier
and you mentioned to her that you would tone down a bit. But
Patricia deserved it. Ramya has now called you for a meeting,
and you know why.
Benefits
15 Mins Total
